We at Calix wake up every day and think about one thing – the best way to connect the device-enabled subscriber and the cloud-enhanced Internet of Everything. It’s a noble cause, and one that we share with a finite group of communications service providers (CSPs) around the world whose networks and software define the broadband experience of subscribers everywhere. As the leading provider of innovative communications software, systems, and services to these CSPs, our role is to provide the vision, the insights, and the solutions to enable them to be the service provider of choice to their subscribers.
This formula has worked. As Calix Software Defined Access and Calix Cloud innovations and value-added services enable our customers to transform their businesses and be the winning CSPs of tomorrow, they reward us with double-digit growth and extraordinary loyalty. It’s a virtuous cycle, and as a half-billion dollar start-up, it’s one that is just getting started.
Do you share our passion and want to learn more?
The Senior AIM & Business Process Analyst performs complex professional level business analyses to support executive management in evaluating, analyzing and improving business process and operating results. They conduct research, provide data, make recommendations, and implements solutions to achieve business operations, process goals and objectives. They analyze and practices effective communication strategies across departments and provide performance metrics/measures which will provide management with an actionable view of operational performance throughout solution life cycles.
The Senior AIM & Business Process Analyst will be responsible for ensuring business process operational performance by proactively monitoring, analyzing, reconciling, and reporting on processes and services. This is achieved through leveraging technical, business and financial skills to communicate requirements to all levels of stakeholders throughout the organization. They provide interpretation and analysis of data for business management at regular intervals to guide strategic and tactical business decisions. They evaluate, refine and report on daily operational issues/successes, execute daily process/audit reviews and resolve outstanding issues in a timely manner. Providing business consultation to determine scope of projects and operational requirements to support business initiatives through the development of executive summaries and presentations.
In addition, the individual will also be expected to provide data analysis and reporting to ensure the Calix Agile Innovation Methodology (AIM) measures are used efficiently to develop and support products in a global Tier 1 environment. These efforts are expected to improve operational effectiveness, rework current practices and processes to be simple and elegant, and ultimately improve the efficiency and revenue contribution.