Calix Inc.

Software Engineering Sr Manager - Premises Software

Job ID
Software Engineering
Position Type
Full Time


Overview: Manager, SW Development and China Development Liaison

Calix is the largest communications equipment supplier focused solely on access and is a leading global provider of broadband communications access systems and software. The Calix Unified Access portfolio allows service providers to connect to their residential and business subscribers and deploy virtually any service over fiber- and copper-based network architectures. With more than 900 customers – whose networks serve over 50 million subscriber lines in total – Calix is at the forefront of enabling the innovative ways that communications service providers deliver advanced broadband services and value to their customers.  NYSE: CALX


Calix is seeking a highly motivated, talented and technically strong engineering software manager who is fluent in English and Mandarin to expand our leadership team in the Minneapolis office.  You not only have strong technical abilities, but you are a proven team leader that leads by example in a highly collaborative environment spanning functional and geographic boundaries. You will have a key role in taking our team to the next level by developing processes and practices that ensure ongoing cross-functional interlock between U.S. and China development teams from requirement definition to joint code development to consistent practices.


Your focus will be on communication, planning, requirement clarification and ensuring a tightly coordinated development process of delivering best-in-class features and products to the market with joint development efforts across US and China based embedded software engineering teams. You will have a key role in effectively leading the team and inspiring others to achieve goals through innovation, quality and excellence.


Your team plays a vital role in continuing our relentless pursuit of delivering the highest quality of premises equipment integrating residential and business services directly into the homes and businesses of consumers. Our products are Linux-based with residential gateway, VoIP, IPTV, cloud management, SDN, GUI, WiFi and Ethernet OAM capabilities fully integrated on platforms that deliver from 1 Gbs to 10 Gbs services.  Our CPE devices run embedded Linux with multi-core processors, line rate switching and embedded technologies from optical drivers to the latest in wireless.


Our team has broad responsibility for all aspects of bringing state-of-the-art software and hardware together from low-level embedded software to front-end user interfaces. We offer a great work environment with the opportunity to be involved in every aspect of product delivery from design and implementation through test and large-scale field deployment. You will be involved in all operational aspects of the software development process to ensure business and product objectives are met. You will provide administrative, technical, and people leadership for multiple diverse and geographically distributed teams. You are responsible for providing feedback to the team and individuals on their performance.


This position will directly manage a mix of junior and senior software engineers through all life-cycle aspects of feature and product development and support as well as communicate directly with counterparts in China.  This role has a number of aspects:

  • Coordinate development activities between teams in Minneapolis and China
  • Resolve issues by coordinating cross functional meetings, facilitating communication, resolving misunderstandings, directing questions and issues to the right parties and following up on resolution
  • Build and motivate technical teams by developing staff to achieve goals through innovation, quality and excellence
  • Encourage team interaction, boost employee motivation and appreciate team contribution
  • Ability to manage change, delegate and allocate responsibilities efficiently to manage projects end to end
  • Analyze current and strategic requirements, coordinate resources and direct the projects in a timely manner.
  • Provide technical input during the product definition, design, and implementation phases of a project.
  • Perform performance reviews and mentor staff to facilitate professional growth as well as identify strengths and weaknesses of team members and make changes as required
  • Ability to match project tasks with opportunities for development so that employee potential is utilized to the maximum
  • May involve direct technical oversight, management and coordination of China based contractors



    • Fluent in in both written and spoken English and Mandarin
    • BS in Software Engineering, Computer Engineering, or equivalent. MS preferred.
    • 5 years’ experience direct leadership of engineering teams doing CPE development
    • Experience in cross-functional English/Chinese co-development projects
    • Ten years of applicable engineering experience in embedded telecommunications systems
    • Excellent people skills
    • Excellent project management skills (use of Microsoft Project Plan tool an asset)
    • Excellent written and oral communications skills
    • Extensive experience with embedded Linux based CPE residential gateway device development
    • Experience with Ethernet and/or IP services and protocols including RG/NAT/Firewall applications
    • Willingness to travel between US and China required

What you'll bring

    • Deep hands-on technical expertise and a history of developing and managing well-engineered solutions
    • Amazing people management skills with the ability to foster collaboration and openness
    • Outstanding collaboration skills with a proven ability to work across language and cultural boundaries and cross functionally meet shared organizational goals
    • Experience managing a complex mix of projects and working closely with other parts of the business to communicate and deliver against various goals
    • Proven track record of delivering high quality software on schedule, including delivery for large, cross-functional projects
    • Ensure high standards, timely releases, and consistent quality in roadmap planning, architecture discussions, code reviews, and setting standards.
    • Experience in embedded network management domain (SNMP, TR69, Netconf, Yang), including carrier class provisioning, surveillance, modelling, and scale
    • Familiarity with the various network management standards (IETF, MEF, IEEE)
    • Experience with User Interfaces and Usability aspects
    • Experience in working with 3rd party stack vendors as well as integration partners
    • Proven ability to work across English and Chinese speaking development, PLL, and PM teams to deliver end to end solutions
    • C, C++, XML, Java, Web GUI experience
    • 10+ years’ experience in software development of carrier class networking products


Other skills we are looking for

    • Excellence in technical communication with peers and non-technical cohorts
    • Ability to balance multiple competing priorities and apply excellent business judgment when making trade-offs
    • A strong track record of project delivery for large, cross-functional projects
    • Strong business and technical vision
    • Networking protocols and technologies:  GPON, xDSL, G.Fast, Metro Ethernet, L2 protocols
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