Calix Inc.

National Account Manager - Level 3

Job ID
Position Type
Full Time


National Account Manager - Level 3 Communications

We at Calix wake up every day and think about one thing – the best way to connect the device-enabled subscriber and the cloud-enhanced Internet of Everything. It’s a noble cause, and one that we share with a finite group of communications service providers (CSPs) around the world whose networks and software define the broadband experience of subscribers everywhere. As the leading provider of innovative communications software, systems, and services to these CSPs, our role is to provide the vision, the insights, and the solutions to enable them to be the service provider of choice to their subscribers.


This formula has worked. As Calix Software Defined Access and Calix Cloud innovations and value-added services enable our customers to transform their businesses and be the winning CSPs of tomorrow, they reward us with double-digit growth and extraordinary loyalty. It’s a virtuous cycle, and as a half-billion dollar start-up, it’s one that is just getting started.


Do you share our passion and want to learn more? 


  • The National Account Manager must possess very strong written and verbal communications skills, solid organizational skills and work effectively in a team environment.
  • Opportunity prospecting, maintaining and growing business relationships, leading solutions design and quote generation, resolving customer issues, and managing customer expectations.
  • Defining and implementing strategies to increase sales and customer satisfaction.
  • Positioning of Calix equipment, software and services into all areas of the account.
  • Developing and leveraging senior level relationships within the account.
  • Providing feedback to Calix development teams on market conditions and requirements.
  • Leading a high performance team in a dynamic, high growth environment that focuses on enabling the success of Calix within this National Account.
  • Developing and maintaining a strong opportunity funnel of new business within the account.


  • At least 7 years experience in direct sales to Communication Service Providers, specifically with successful direct selling experience to Level 3 Communications
  • Experience selling complex software and services solutions within the CSP segment.
  • In depth understanding of Communications Service Provider business environment.
  • Familiarity with broadband service solutions for both consumer and business customers.
  • Extensive contacts within the National Service Providers segment – specifically at Level 3 Communications  
  • Candidates must have a demonstrated record of success in their previous roles, possess a positive attitude and have an aggressive desire for results.
  • Track record of proven sales performance against assigned personal quota mandatory.
  • Strong working proficiency with Word, Excel, Powerpoint & Outlook.       Forecasting and account planning tools proficiency in SalesForce CRM.
  • BS or Technical Degree desired.
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