Calix Inc.

Solutions Specialist – Support Cloud Solutions Sales (West)

US-US - Remote
Job ID
Position Type
Full Time


This position is focused in the West Region.


We at Calix wake up every day and think about one thing – the best way to connect the device-enabled subscriber and the cloud-enhanced Internet of Everything. It’s a noble cause, and one that we share with a finite group of communications service providers (CSPs) around the world whose networks and software define the broadband experience of subscribers everywhere. As the leading provider of innovative communications software, systems, and services to these CSPs, our role is to provide the vision, the insights, and the solutions to enable them to be the service provider of choice to their subscribers.


This formula has worked. As Calix Software Defined Access and Calix Cloud innovations and value-added services enable our customers to transform their businesses and be the winning CSPs of tomorrow, they reward us with double-digit growth and extraordinary loyalty. It’s a virtuous cycle, and as a half-billion dollar start-up, it’s one that is just getting started.


Do you share our passion and want to learn more? 


We are currently looking for high-energy, driven Cloud Solutions Specialists with knowledge of the Service Provider Help Desk market along with solid business-to-business sales and account management experience. You will be working with Calix account teams selling our Cloud portfolio of solutions, specifically Calix Support Cloud. Calix is a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of smart, ambitious cloud sales executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Calix, integrity and reliability are as important as talent and effort.


As part of our Worldwide Cloud Sales team you will be selling to new Tier 1 and Tier 2 accounts along with established Calix customers and working with Calix Product and Marketing Leadership to define a new generation of Cloud solutions at Calix as we blaze a new trail in advanced analytics solutions.


You will execute on the account plan to deliver maximum revenue potential. Manage complete and complex sales-cycles often presenting to C-level executives the value of our full suite of Cloud applications. Forecast sales activity and revenue using , while creating satisfied customers. Evangelize the Calix Cloud vision through product demonstrations, in-market events, and account specific initiatives. Successful Cloud Sales team members are rewarded with both opportunity and one of the most aggressive total compensation packages in the industry.


  • 7+ years of quota carrying software or technology sales and account management experience
  • In depth understanding of Communications Service Provider business with specific focus on cloud enabled solutions and the Help Desk business units within Service Providers.
  • Experience managing the sales cycle from business champion to the CEO/CFO level
  • Ability to create transformative vision and value prop, selling business value to customers across various LOB
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Account Executive roles while carrying a minimum $1MM quota
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management
  • Comfortable and compelling both on the phone, and in the boardroom
  • Consistent earnings history representative of plan over-achievement
  • Strong computer skills, including , Microsoft Word, PowerPoint and Excel
  • Candidates must be competitive, cooperative, collaborative and work well with customers both internal and external.


Desired Experience:

  • Experience working at, or selling into, a Tier 1 / Tier 2 Service Provider Help Desk
  • Enterprise software and/or SaaS solutions expertise strongly preferred
  • Experience selling into Tier 1 Solution Provider customers
  • Extensive Senior Engineering and Operational level contacts within the Tier 1/2 (National) Service Providers.
  • Previous Sales Methodology training, CRM experience, and strong customer references preferred
  • Bachelor or University Degree strongly preferred
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